Warranty

New Build Claim

All warranty issues must be addressed by completing a formal warranty form. If your warranty needs fall within 1 year of your new pool build or renovation, please fill out the warranty form for review.

This claim form is for warranty needs within 1 year of a new pool build or renovation. A formal claim form is required for any warranty claim to be considered. Within 48 business hours, your claim submission will be processed, your claim details will be reviewed and our Warranty Manager will be in communication pertaining to the claim status.

Service (Equipment / Post Build)

All warranty issues must be addressed by completing a formal warranty form. If your warranty needs are outside of 1 year from a new pool build or renovation, or if it concerns a service product warranty, please fill out the warranty form for review.

Important Closure Dates